Terms & Conditions of Supply
Your use of this website to purchase rounds of golf (“golf rounds”) is governed by these terms and conditions as well as our privacy policy. Please read these documents carefully before using our site or making a booking. By making a booking you agree to the terms and conditions set out below.
Golf Vouchers will be sent to you bearing Your Golf Travel branding.
You may not purchase any golf rounds from this website if you are under 18 years old.
1. General Information about us
Registered Address: |
Email |
Teetimesanywhere.com
Clerks Court
18-20 Farringdon Lane
London
EC1R 3AU
|
sales@teetimesanywhere.com
Vat Number
872720222
|
We are a trading division of Your Golf Travel LTD, a company registered in England and Wales under company registration number 05250279. The Companies House register can be found at www.companieshouse.gov.uk.
Your Golf Travel Ltd is a member of the following professional trade associations:
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2. How to conclude a contract with us using this website
Set out below is a summary of the steps which you must follow in order to conclude a legally binding contract with us:
(1) Make sure you have read and understand our terms:
It is your responsibility to read the legal terms on our website carefully and to raise any problems with us before you make a booking. This includes these terms and conditions, and our privacy policy.
(2) Browse our information:
This website contains information about the golf rounds which you will need to know before you make your booking including descriptions of the golf rounds, current prices (including all applicable taxes) and information on golf course rules and selecting and booking tee times.
The information about golf rounds on our website constitutes an “invitation to treat” and is not a contractual offer from us which you may accept. This means that we reserve the right to correct any errors in that information without liability to you. It also means that in no circumstances will we be contractually bound to supply you with golf rounds on the basis of any incorrect information, even if that information is repeated in your booking request.
(3) Select the golf rounds you wish to purchase:
You can select any golf rounds you wish to purchase by clicking
on the “book” button. You can view the contents of
your cart by clicking on the “cart” button. The shopping
cart screen lists your current selection of items with description,
price and current subtotal including any administration fee payable.
You can edit the contents of your cart and remove any input errors
by removing items or changing quantities.
(4) Make a booking request:
To purchase the items in your cart and proceed with your booking
request using our online purchasing facility, click on the “checkout”
button on the shopping cart screen.
You will be asked to create a user’s account
(if one not already created), and / or log-in to your user’s
account.
You will be asked to provide certain information
we need to enable us to process your booking, such as your email
address and payment details. It is your responsibility to provide
us with sufficient information to process your booking.
We will acknowledge receipt of your booking request
on our website and by email. This is not our acceptance of your
booking, but confirmation that your booking request has been received.
You may receive acknowledgement from our payment
service provider, SECPay, advising you whether or not your credit
or debit card deferred payment has been authorised. This acknowledgement
relates to your deferred payment only and is not our acceptance
of your booking.
(5) Acceptance of your booking:
We will be entitled to refuse to accept your booking if in our
sole discretion we consider it necessary.
Once you have submitted your booking request
we will check the available tee times with the relevant golf course(s).
Once we have received confirmation of available tee times from
the golf course(s) we will forward this information (“tee
time information”) on to you at the email address you provided
to us when you created your user’s account.
Please note that due to the variations in booking
procedures between golf courses some golf courses provide details
of available tee times as far as 12 months in advance of the date
of the golf round, while others may wait until around 3 months
in advance of the date of the golf round before confirming which
tee times are available. In the case of single golfers, tee time
availability is not normally confirmed by the golf course until
approximately 2 weeks in advance of the date of the round. These
variations will, therefore, affect how soon after you submit your
booking request we are able to forward tee time information to
you and we are unable to advise you of when you will receive such
tee time information.
You should send us confirmation (“tee time
confirmation”) of whether you are happy with the available
tee times notified to you by replying to our tee time information
email and we will then confirm the booking with the relevant golf
course(s). Until golf courses receive such confirmation from us,
they reserve the right to offer the tee times to other clients.
We therefore suggest you send us your tee time confirmation at
your earliest convenience.
Please bear in mind that golf courses do try
to provide the nearest possible time to that requested so rejecting
tee times offered in the hope of improving the time available
might not be successful.
You may not assume your booking request has been
accepted until we send you your golf vouchers by email. Only when
we send you your golf vouchers will we have concluded a binding
contract between us.
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3. Price and payment
The prices payable for golf rounds that you
book as well as any applicable taxes are as set out on our website
from time to time.
Prices are liable to change at any time, but
changes will not affect bookings once we have sent you the tee
time information.
The price payable, including the administration
fee and any applicable taxes, will be reserved against your
credit or debit card, but not taken from your account, when
you submit your booking request. Funds will only be taken from
your account once we have confirmed the booking with the relevant
golf course(s).
Payment for all golf rounds must be by
credit or debit card.
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4. Golf vouchers
Once payment has been received, we will send
to you, at the email address provided by you during the booking
process, your golf vouchers for the golf rounds booked. Please
check the details on your golf vouchers carefully and inform us
immediately if any errors appear to have been made with your booking.
It is important that you keep your golf vouchers safe, as they
are to be handed to the golf course on the day of your golf round
and act as proof of your booking. Failure to present a valid golf
voucher may result in the golf course refusing access to the relevant
course.
Vouchers will be sent to you bearing Your Golf Travel branding.
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5. Other information about the contract
a) Language:
We can only conclude the contract with you in English and not in
any other language.
What the contract comprises:
The contract between us will consist of (1) these terms and conditions
together with our privacy policy, (2) our tee time information,
(3) your tee time confirmation and (4) our acceptance. We will
not file the concluded contract between us online and you should
therefore print out and retain copies of each element of the contract.
In addition, golf vouchers are subject to the
rules and regulations of the relevant golf course. Full details
are available from the golf course.
Our cancellation and refunds policy:
Following conclusion of the contract you may change (subject to
the availability of alternative tee times), cancel or reduce the
number of golf rounds purchased from us by notification in writing. Cancellations after the deposit has been paid will result in loss of all deposit monies paid. Cancellations made after final balance has been paid will result in loss of monies paid equivalent to the loss incurred.
If you request cancellation at a later date,
then unless your request is because we are in breach of contract,
we have the right to refuse cancellation, or retain all or part
of any sum deducted from your debit or credit card as a contribution
towards any losses or costs we suffer as a result of the cancellation.
We will not retain an amount which is greater than a reasonable
pre-estimate of the loss sustained by us as a consequence of your
cancellation.
Subject to paragraph 7c (“Events beyond
our control”) below, if you cancel because of our negligence,
breach, or because of rescheduling or a material change, we will
refund all sums paid by you in full, including the administration
fee.
Our rights to cancel the contract:
We may cancel the contract between us if:
• the golf rounds you have booked are unavailable for any
reason; or
• one or more of the golf rounds you booked was listed at
an incorrect price due to a typographical error or an error in
the pricing information received by us from our suppliers.
If we do cancel your contract we will notify
you by e-mail and will re-credit to your account any sum deducted
by us from your credit or debit card as soon as possible but in
any event within 30 days of notification of cancellation. This
does not affect your statutory rights (please contact your local
trading standards authority for information on your rights as
a consumer).
Cancellation by the golf course:
We strongly recommend that you make sure your travel insurance
covers golf abroad. Should any of the golf rounds be cancelled
by the golf course owing to unavoidable circumstances such as
severe weather, it is normal practice for golf courses to issue
a golf voucher for another tee time. In such circumstances you
should ask the relevant golf course’s reception to stamp
the original golf voucher which was sent to you by us.
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6. Our liability to you
a) Your responsibilities:
You are responsible for observing and complying with all applicable
regulations and legislation which affect your purchase and subsequent
participation in the golf rounds, including, without limitation,
the golf course rules specific to the relevant golf course(s).
b) Limitations on our liability to you:
Consumer loss:
In the event of a breach of this contract by us, we shall not
be liable for any loss, damage, cost or expense arising out
of the breach which was not reasonably foreseeable by us at
the date of this contract.
We shall not be liable for any loss, damage,
cost or expense which was not caused by our breach of this contract.
We shall not be liable for any business losses.
Business loss:
If you are not a consumer we accept no liability for any loss
of income or revenue, loss of business, loss of profits or contracts,
loss of anticipated savings, loss of data, waste of management
or office time, disappointment or for any indirect or consequential
loss or damage of any kind however arising and whether caused
by tort (including negligence), breach of contract or otherwise,
even if foreseeable. This paragraph does not apply to you if
you are a consumer.
In respect of both consumer loss and business
loss we do not seek to limit in any way our liability:
i for death, personal injury or damage to property caused by
our negligence or any other kind of act or omission;
ii in relation to any legal rights you may have as a consumer
which cannot be excluded by law;
iii for fraud or fraudulent misrepresentation; or
iv for any matter for which it would be
illegal for us to exclude, or attempt to exclude, our liability.
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7. Things you should know
We may transfer and / or assign our rights and / or our obligations
under this contract. This will not affect your rights under this
contract. You may not transfer any of your rights or obligations
under this contract without our prior written consent.
a) Assignment:
If you breach this contract and we ignore this, we will still
be entitled to use our rights and remedies at a later date or
in any other situation where you breach this contract.
b) Waiver:
If you breach this contract and we ignore this, we will still
be entitled to use our rights and remedies at a later date or
in any other situation where you breach this contract.
c) Events beyond our control:
We shall have no liability to you for any failure to deliver
the golf rounds to you or any delay in doing so that is caused
by any event or circumstance beyond our reasonable control including,
without limitation:
• strikes, lock-outs or other industrial action;
• civil commotion, riot, invasion, terrorist attack or
threat of terrorist attack, war (whether declared or not) or
threat of or preparation for war;
• fire, explosion, bad weather conditions, storm, flood,
earthquake, subsidence, epidemic or other natural or nuclear
disaster;
• impossibility of the use of railways, shipping, aircraft,
motor transport or other means of public or private transport;
• impossibility of the use of public or private telecommunications
networks;
• the acts decrees, legislation, regulations or restrictions
of any government.
d) Invalidity:
If any part of these terms and conditions is unenforceable (including
any provision in which we exclude our liability to you) the
enforceability of any other part of these terms and conditions
will not be affected.
e) Privacy:
You acknowledge and agree to be bound by the terms of our privacy
policy.
f) Third party rights:
A person who is not a party to this contract has no right under
the Contracts (Rights of Third Parties) Act 1999 to enforce
any term of this contract, but this does not affect any right
or remedy of a third party that exists or is available apart
from that Act.
g) Governing law:
We will try to resolve any disagreements quickly and efficiently.
Your contract is governed by English law and we both agree to
submit to the non-exclusive jurisdiction of the English courts.
h) Entire agreement:
These terms and conditions together with our privacy policy,
our tee time information, your tee time confirmation and our
acceptance set out the whole of our agreement relating to the
golf rounds. Nothing said by any sales person on our behalf
should be understood as a variation of these terms and conditions
or as an authorised representation about the nature or quality
of any golf rounds detailed on our website. Except for fraud
or fraudulent misrepresentation, we shall have no liability
for any such representation being untrue or misleading.
In the event of a conflict between these terms and conditions
and the privacy policy, our tee time information, your tee time
confirmation, our acceptance or any other legal terms or notices
appearing on our website, these terms and conditions shall prevail.
i) If you require assistance:
If you require assistance:
It is usually easier to resolve any problems you may have in
connection with the golf rounds at your golf destination. If
you require assistance our golf destination staff can be contacted
at the following email address: sales@teetimesanywhere.com.
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