(1) Make sure you have read and understand our terms:
It is your responsibility to read the legal terms on our website carefully and to raise any problems with us before you make a booking. This includes these terms and conditions, and our privacy policy.

(2) Browse our information:
This website contains information about the golf rounds which you will need to know before you make your booking including descriptions of the golf rounds, current prices (including all applicable taxes) and information on golf course rules and selecting and booking tee times.

The information about golf rounds on our website constitutes an “invitation to treat” and is not a contractual offer from us which you may accept. This means that we reserve the right to correct any errors in that information without liability to you. It also means that in no circumstances will we be contractually bound to supply you with golf rounds on the basis of any incorrect information, even if that information is repeated in your booking request.

(3) Select the golf rounds you wish to purchase:
You can select any golf rounds you wish to purchase by clicking on the “book” button. You can view the contents of your cart by clicking on the “cart” button. The shopping cart screen lists your current selection of items with description, price and current subtotal including any administration fee payable. You can edit the contents of your cart and remove any input errors by removing items or changing quantities.

(4) Make a booking request:
To purchase the items in your cart and proceed with your booking request using our online purchasing facility, click on the “checkout” button on the shopping cart screen.

You will be asked to create a user’s account (if one not already created), and / or log-in to your user’s account.

You will be asked to provide certain information we need to enable us to process your booking, such as your email address and payment details. It is your responsibility to provide us with sufficient information to process your booking.

We will acknowledge receipt of your booking request on our website and by email. This is not our acceptance of your booking, but confirmation that your booking request has been received.

You may receive acknowledgement from our payment service provider, SECPay, advising you whether or not your credit or debit card deferred payment has been authorised. This acknowledgement relates to your deferred payment only and is not our acceptance of your booking.

(5) Acceptance of your booking:
We will be entitled to refuse to accept your booking if in our sole discretion we consider it necessary.

Once you have submitted your booking request we will check the available tee times with the relevant golf course(s). Once we have received confirmation of available tee times from the golf course(s) we will forward this information (“tee time information”) on to you at the email address you provided to us when you created your user’s account.

Please note that due to the variations in booking procedures between golf courses some golf courses provide details of available tee times as far as 12 months in advance of the date of the golf round, while others may wait until around 3 months in advance of the date of the golf round before confirming which tee times are available. In the case of single golfers, tee time availability is not normally confirmed by the golf course until approximately 2 weeks in advance of the date of the round. These variations will, therefore, affect how soon after you submit your booking request we are able to forward tee time information to you and we are unable to advise you of when you will receive such tee time information.

You should send us confirmation (“tee time confirmation”) of whether you are happy with the available tee times notified to you by replying to our tee time information email and we will then confirm the booking with the relevant golf course(s). Until golf courses receive such confirmation from us, they reserve the right to offer the tee times to other clients. We therefore suggest you send us your tee time confirmation at your earliest convenience.

Please bear in mind that golf courses do try to provide the nearest possible time to that requested so rejecting tee times offered in the hope of improving the time available might not be successful.

You may not assume your booking request has been accepted until we send you your golf vouchers by email. Only when we send you your golf vouchers will we have concluded a binding contract between us.

(b) What the contract comprises:
The contract between us will consist of (1) these terms and conditions together with our privacy policy, (2) our tee time information, (3) your tee time confirmation and (4) our acceptance. We will not file the concluded contract between us online and you should therefore print out and retain copies of each element of the contract.

In addition, golf vouchers are subject to the rules and regulations of the relevant golf course. Full details are available from the golf course.

(c) Our cancellation and refunds policy:
Following conclusion of the contract you may change (subject to the availability of alternative tee times), cancel or reduce the number of golf rounds purchased from us up to 5 weeks before the first tee time by notification in writing and we will, in such circumstances, re-credit to your account any sum debited from your credit or debit card, except the administration fee, as detailed on our website during the booking process, which is non-refundable.

If you request cancellation at a later date, then unless your request is because we are in breach of contract, we have the right to refuse cancellation, or retain all or part of any sum deducted from your debit or credit card as a contribution towards any losses or costs we suffer as a result of the cancellation. We will not retain an amount which is greater than a reasonable pre-estimate of the loss sustained by us as a consequence of your cancellation.

Subject to paragraph 7c (“Events beyond our control”) below, if you cancel because of our negligence, breach, or because of rescheduling or a material change, we will refund all sums paid by you in full, including the administration fee.

(d) Our rights to cancel the contract:
We may cancel the contract between us if:
• the golf rounds you have booked are unavailable for any reason; or
• one or more of the golf rounds you booked was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 30 days of notification of cancellation. This does not affect your statutory rights (please contact your local trading standards authority for information on your rights as a consumer).

(e) Cancellation by the golf course:
We strongly recommend that you make sure your travel insurance covers golf abroad. Should any of the golf rounds be cancelled by the golf course owing to unavoidable circumstances such as severe weather, it is normal practice for golf courses to issue a golf voucher for another tee time. In such circumstances you should ask the relevant golf course’s reception to stamp the original golf voucher which was sent to you by us.